Contact Middlesbrough Council
If you wish to contact the Council, the following options are available to allow you to access the Council's main services:
BY TELEPHONE
Available within the core working hours of:
08:30 - 17:00 Monday - Thursday
08:30 - 16:30 Friday
Area code (01642)
245432 Switchboard Service - a signposting service for general enquiries into the council
726001 Environmental Services - for environmental issues such as refuse collection and skip hire
726002 Needles Hotline - for all instances of needle collection
726003 Parking Solutions - for all parking issues within Middlesbrough
726004 Social Services - for general enquiries to social services and for the Blue Badge parking scheme
726005 Housing Benefits - All enquiries relating to housing benefit and council tax benefits.
726007 Council Tax/Business Rates - All enquiries relating to Council Tax or Business Rates.
726030 Council Tax/Business Rates Direct Debit – To set up or enquire about direct debits for Council Tax or Business Rates
The following numbers are available 24 hour a day (365 days a year)
726009 Care Link Enquiries - Any enquiries regarding the councils Care Link service for the elderly and vunerable
726050 Out of Hours Emergency Line - For calls of an emergency nature that will not wait until the next working day. This may include calls such as, fallen trees, severe flooding, dangerous buildings, etc
E-MAIL
If you wish to contact us via e-mail you may wish to choose one of the following:
envservices@middlesbrough.gov.uk
socialservices@middlesbrough.gov.uk
contactcentre@middlesbrough.gov.uk
ctax@middlesbrough.gov.uk
housbens@servicemiddlesbrough.org
Or for a general enquiry outside of these areas:
webmaster@middlesbrough.gov.uk
Postal
REVENUE SERVICES
50 Corporation Road
1st Floor, Middlesbrough House
Middlesbrough
TS1 2YL
HOUSING/COUNCIL TAX BENEFITS
50 Corporation Road
Ground Floor, Middlesbrough House
Middlesbrough
TS1 2YL
GENERAL POST
Middlesbrough Council
PO Box 99A
Town Hall
Middlesbrough
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